Last verified 2026-10-23
Bugs and fixes
The studio's known-issues page, updated 21 October 2026, covers a black loading screen, a few softlocks, and voice dropouts. I quote those steps and label anything that is only a player report.
What I checked
I separated the support articles from Steam review themes. Motion sickness shows up in reviews and has no official toggle in the articles I read, so the table says that plainly.
Fix matrix
Official rows come from Total Mayhem support. General shader troubleshooting is not a confirmed shader-specific fix; motion-sickness advice is not an official setting.
| Symptom | What to do | Source |
|---|---|---|
| Black screen or instant crash | Media Feature Pack on Windows N, verify files, update GPU drivers, pick the laptop's dedicated GPU, cap FPS at 60, try -force-d3d12 | Official |
| Shader stutter | Verify files, update drivers, cap FPS at 60; these are general troubleshooting steps, not a confirmed shader fix | General troubleshooting only |
| Softlock | Main menu, Change, Start New Journey, pick the last checkpoint | Official |
| First door will not open | Let the pull animation finish, then reload | Official |
| Stuck while shrunk | Reload the checkpoint | Official |
| Stuck on a plant | Reload. Do not jump on the plants | Official |
| Voice cuts out | See the voice page | Official |
| Motion sickness | No official setting found. Take breaks. | Reviews only |
Questions
Should I delete the game files?
Only if you are following the black-screen article's own uninstall step. I am not adding a cleaner tool.
Is there a patch?
No public patch number after the 21 October article, as of 23 October.
A cable-puzzle elevator stayed shut.
One player reported a full restart. The known-issues page does not list it. I would reload a checkpoint before a reinstall.
Keep going
Sources
- Black screen — Updated 2026-10-22
- Known issues — Updated 2026-10-21